Tell Subway Customer Satisfaction Survey @

The official website for the survey of Subway is You will have to answer a few simple questions asked in the survey and can win a coupon code for a free cookie from a subway. In the survey, you will be asked about your experience and feedback for your recent visit to the restaurant. You can give your honest feedback about your visit to the Subway outlet. Answer all the questions and give the negative or positive feedback of your experience and win a free cookie coupon which you can avail in subway stores on your next visit.

About Subway

Subway is a privately owned fast-food restaurant franchise which mainly sells salads and submarine sandwiches or subs. With over 45000 stores located in around 110 countries, it has become one of the fastest growing and largest single brand food chain in the world. It was founded on 28 August 1965 in Bridgeport, Connecticut, the USA by Fred DeLuca and Peter Buck and was formerly known as Pete’s Super Submarines. The food restaurant was rebranded and got its current name in 1968.

 One minute Tellsubway Survey

An important question arises here is that why subway wants the customers to fill the survey? The answer to the question is that the company wants your valuable feedback and suggestions based on your experience and wants to improve its service. The survey is called one-minute Tellsubway Survey as it only takes one minute of your time to complete and the company will give you a verification code for a free cookie as a reward to take part in the survey.

 Requirements for the Survey

To participate in the survey, you need to qualify some basic requirements:

  • The participant must be at least 18 years of age to be eligible for participating in the survey.
  • Participant must have a purchase receipt of any subway store.
  • Participant must complete the survey within 30 days of his visit.
  • A device like a desktop. Laptop, smartphone or tablet with working internet connection is required to participate in the survey.
  • A participant needs one working email ID to take part in the survey as the coupon code for a free cookie will be sent through the mail.
  • A participant can only participate in one survey in 24 hours.
  • As the survey will be only in the English language, a participant needs to have a basic understanding of the English language.


How to take part in the survey

Tellsubway has made this survey very easy to complete and all the questions in the survey are also very simple and easy. The questionnaires in the survey include questions like overall experience, cleanliness, and hygiene, quantity and quality of food, the behavior of staff, service, easiness in order and payment process. The questionnaires have a scaling system of highly satisfied, satisfied, dissatisfied, and highly dissatisfied. Complete the survey to get your free cookie code on your mail.

The step-by-step guide to complete the survey:

  1. Visit the official website of tell subway Survey to take part in this one-minute quick survey.
  2. Enter the subway store number of the subway store you visited recently. This number is mentioned on the top of the purchase receipt.
  3. You will be asked to provide the date of purchase. You can select the date using the calendar button.
  4. Provide the time of transaction mentioned on the purchase receipt.
  5. Select the type of payment you opted to pay. Select from cash, credit card, or Subway card.
  6. Then you will be asked for transaction number. The number is mentioned on the left side of the receipt if paid through cash. If paid using the card, you will be asked for the card ID
  7. After submitting the details, you will be redirected to the feedback page. You are supposed to honestly answer all the questions asked in the survey. You will be asked to rate the questions and provide your feedback. You need to rate these questions choosing from highly satisfied, satisfied, dissatisfied, and highly dissatisfied. The questions asked in the survey include:
    • The first question that would be asked in the survey is how likely would you recommend this Subway restaurant to your friends and family?
    • Then they would like to know about how satisfied are you with your visit to the following points?
      1. Quality of the food you felt when you visited
      2. The speed of Service provided when you ordered
  • Cleanliness and hygiene level in the restaurant and in the surroundings
  1. Value of your recent visit to the subway restaurant
  2. Rate the speed of the service you received during your visit
  3. Atmosphere and comfort you felt around when you were in the store
  • Friendliness of the staff and the behavior of the employees with you and other customers present.
  • Then you will be asked to tell about what you enjoyed about the visit
  • Subway will ask you what they can do better for your next visit?
  • Next question is about your frequency of the visit to a fast food restaurant?
  • And how many times of these visits, you chose for Subway?
  • At the last, you will be asked to provide your email address on which the coupon code for a free cookie will be sent.
  1. After you complete the survey, you will receive an email on the email address provided. The email will contain the coupon code for your free cookie. Keep this code and the purchase receipt to claim your reward when you visit the store next time.

Enjoy your free cookie from Subway with your order, next time you visit the store.

The survey provides the restaurant with valuable feedbacks and suggestions from customers that help Subway to maintain the quality and brand name. The feedback received from the surveys helps them in improving both qualities of products and the services at their restaurants. The company always happily accepts every type of feedback and suggestions from its customers and tries to implement those suggestions to satisfy the needs of their customers.


We have addressed various topics about the Tell Subway Customer  Feedback Survey. We hope at least one topic among those helped you in any possible way. If there is anything that you wanna let us know, please use the comments section below. Your feedback means a lot to us. Thank you for reading.

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