Belk Customer Satisfaction Survey

About Belk

Belk is an American department store chain founded in 1888 by William Henry Belk in Monroe, North Carolina and headquartered in Charlotte, North Carolina, United States.  With more than 300 stores in 16 different states, it is one of the largest owned department stores in the country. They are famous for providing products related to cosmetics, home furnishing, fashion apparel, wedding registry, shoes, and accessories. The main purpose of the company is to provide best quality products that also on very effective prices.

Purchased something at Belk store and now want to give your feedback, just take Belk customer’s satisfaction survey on www.belksurvey.com and tell them about its store, staff, merchandise, cleanliness, and services at the store. Your participation in the survey helps Belk to improve their quality and also better your experience next time you visit their store. Your time spent on giving feedback is also valued by Belk and you get a chance to enter into the sweepstakes for winning a $500 Belk gift card.

Belk Survey Details

In on-going times, it’s really difficult to meet the satisfaction level of the customers. Belk customer satisfaction survey is one perfect way to get to know about the satisfaction and experience level of the customers at the store. This survey helps the company in improving in all the way they can. It only takes 3-4 minutes to complete the survey and also after completing the survey you get the chance to enter the sweepstakes to win $500 Belk gift card.

Belk Survey Rules and requirements

There are certain rules and requirements to participate in this survey.

  • This survey is only available for the legal residents of 50 United States of America and the District of Columbia.
  • The participant must be above the age of 18 years.
  • People working for Belk Inc. and their parents, affiliates, subsidiaries, agencies and their immediate family and the person living in the household of these, are not eligible to take part in the survey.
  • The prize is inalienable and no prize substitution is allowed.
  • The participant requires a computer, laptop or mobile device with an internet connection to fill out the survey online.
  • A valid Belk store receipt with a survey invitation on it is also required.
  • The participant must understand English or Spanish language as it is only available in these languages.

How to take part in the Belk Survey

Belk presents you with a simple questionnaire about your experience at the Belk store. They desire to know satisfaction with the cost of products, attitude, and performance of the workers, environment, and cleanliness in the store. You just have to select the answer to the questions with the reasons. After the completion of the survey, you will be entered into $500 gift card.

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Steps to complete the Belk customer’s satisfaction survey:

  1. Go to the nearest Belk store and make a purchase, you will get a receipt with a survey invitation and survey code printed on it.
  2. Visit the Belk survey official website at belksurvey.com
  3. The survey is in the English language, you can change it into Spanish by clicking on the option at the bottom left side.
  4. Belk Customer Satisfaction Survey
  5. Read the welcome message by the team.
  6. You will be asked to enter the 18-digit code number printed in the middle of the purchase receipt.
  7. Click the ‘start’ button to begin the survey.
  8. Answer the question in series with your visit and click ‘next’ to proceed.
  9. You will be asked about the ease of finding your desired merchandise, cleanliness, the speed of checkout, cleanliness of the restroom, fitting room and overall satisfaction. You have to answer all the questions based on your visit to the Belk store. For instance, you will be asked a question:
  • Please rate your overall satisfaction with your experience at this store.

You have to rate it by clicking on one option amongst highly satisfied, satisfied, neither satisfied nor dissatisfied, dissatisfied and highly dissatisfied.

  1. After answering all the questions you will be asked to fill in your personal information consisting of first name, last name, phone number, email address for notifying the customer about the prize.
  2. After accomplishing the survey you will enter the sweepstakes to win a $500 gift card.
  • Offline mode

If you can’t take part in sweepstakes online then you can also send a handwritten page including your name, address, telephone number and age details to Belk Inc. at the address

                              90 Rockwood Place, Rochester, NY 14610.

How to contact

For any queries regarding the Belk survey, you can call on 1-866-235-5443 or visit our site at www.belk.com/customer-service/ or visit the address 2801 W Tyvola Rd Charlotte, NC 28217-4525.

This survey is specially designed to acquire customer’s feedback and making all the relevant improvements through the feedbacks. It will also provide you with a much better shopping experience than the previous visit. It doesn’t matter if your feedback is positive or negative, it will be a great value to the company. All they want to make sure through this survey is that their customers aren’t disappointed about them in any way. Belk really admires the leverage of maintaining customer’s relationship in the form of this survey.

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